Ahbor Rating certificate of JSC "KDB Bank Uzbekistan"
26.03.2024
On March 2024 in KDB Bank Uzbekistan "Ahbor-Rating" Rating Agency had conducted a marketing research on NSP (Net Promoter Score) and CSI (Customer Service Index) to gauge the loyalty of the Bank’s customer relationships and customer satisfaction level between JSC "KDB Bank Uzbekistan" and clients.
The results on NSP and CSI assessment as follows:
NSP – 96% (Promoter)
CSI – 97% (Highly satisfied)
JSC "KDB Bank Uzbekistan" has been awarded with qA1 (HIGH-MODERN) level certification.